Cancellations made within 48 hours of your session start time will result in the booking being forfeit and no refund or credit will be issued.
Cancellations made more than 48 hours before your session start time will result in a credit note being issued via email.
If you are unable to attend a session of a Module/Term it may be possible for you to attend a different session time, depending on availability. In the circumstance that you cannot attend a ‘catch-up’ session, no refunds or credits will be offered.
If you need to withdraw part way through a Module/Term, you may transfer your remaining sessions to another person who has never attended Studio Yellow before. If you are unable to organise another person to take over your place within the same Module/Term, all remaining classes will be forfeit and no refund or credit will be issued.
If you fail to attend two or more consecutive sessions in a Module/Term, without giving any prior notice, your place in the remaining sessions for that term will be automatically forfeit without a refund or a credit issued.
If you fail to attend a one-off workshop session without giving any prior notice, no refund or credit will be issued.
Should your chosen workshop, program, or course, not attract sufficient numbers you will be notified at least 24 hours before commencement and a full refund will be given.